Customer can be able to return or Exchange only the Returnable items. Our return policy lasts for 10 days from the date of delivery. Kindly contact us for any return/refund/exchange within 10 days from the date of delivery. Return policy is only applicable in case of damaged / defected or Wrongly Sent items. Item must be unused & inact all orignal tags to be packed in original packaging. Item will be inspected before processing the refund/exchange. Customers can directly apply for the return or exchange items from the website in case not able to initiate the request for the return , please call or whatsapp us at +91945-7682-945 with your order details, pictures of the item that you wish to return/exchange with reasons. We will arrange a reverse pick-up of the products within 2-4 working days. After receiving the returned Products, the amount will be refunded as soon as our inspection team approves the return in the orignal mode of payment.If your order is prepaid then the amount will be reflected back to your bank account from which you made the transaction and for the "Cash on delivery" orders it will be reflected back to the Amfez wallet only. Shipping We aim to dispatch all orders within 24-48 hours. In case the items are unavailabe or delay, we will inform you via email or call with the expected date of dispatch. Most orders are delivered by our courier partners within 4-7 working days from the date of dispatch. Free Shipping is Available on Order above Rs.799 on all Pre paid orders.Free Cash On Delivery is Available on order above Rs.999.